Why do I need to complete verification?

In order to comply with public health, security and safety regulations, we need to ensure that a passenger has completed the check-in process personally. Customers can complete the verification process online for a small cost fee or present at the airport check-in desk on the day of travel at least 120 mins prior to departure. If you would also like to purchase ancillaries at the check-in desk, please be aware that during summer months our airports are busier than usual and queues at the check-in desk may be longer as a result.