If you have experienced a flight delay or flight cancellation and you choose to be re-routed as soon as possible, you may be entitled to the following:
- Meals and Refreshments that are reasonable in relation to the waiting time
- Two telephone calls or e-mails;
- Reasonable hotel accommodation where a stay of one or more nights becomes necessary;
- Transport that is reasonable between the airport and place of accommodation (hotel or other).
*Please note that the above care entitlements are not applicable should you choose to be re-routed at a later date at your convenience or if you choose to get a refund.