I was informed of the cancellation of my flight less than 14 days before my scheduled departure time. What are my options?

If you were informed of the cancellation of your flight less than 14 days prior to your scheduled departure time you can:

  1. Apply for a refund here;
  2. Request to be re-routed, under comparable transport conditions, to your final destination at your earliest opportunity or at a later date at your convenience, subject to availability of seats;
  3. Change your cancelled flight to new times/dates on the same route for free.

You may also be entitled to compensation as set out in in the following notice of your rights under EU Regulation 261/2004 to understand your entitlements in full.