I received an error alert and cannot check in online or on the app. What should I do?

If you have any issues checking in, you should use an alternative device, clear cache and cookies on your web browser, or make sure you have downloaded the latest version of the App. Alternatively, contact us here.

If you are having difficulties checking in because you booked with an online travel agent instead of directly through the Ryanair.com, you should verify yourself on Ryanair’s website by clicking here. You will be able to check in through Ryanair’s website once the verification process is successfully completed.

If you are still getting an error message, please contact our assistance service here.