Terms & Conditions

Terms & Conditions

Ryanair is the contracting party and the General Terms & Conditions of Carriage of Ryanair apply in relation to any flights operated with the Ryanair airline code (‘FR’). 

Ryanair UK is the contracting party and the General Terms & Conditions of Carriage of Ryanair UK apply in relation to any flights operated with the Ryanair UK airline code (‘RK’). 

Ryanair Sun (Buzz) is the contracting party and the General Terms & Conditions of Carriage of Ryanair Sun (Buzz) apply in relation to any flights operated with the Ryanair Sun (Buzz) airline code (‘RR’). 

Malta Air is the contracting party and the General Terms & Conditions of Carriage of Malta Air apply in relation to any flights operated with the Malta Air airline code (‘AL’). 

  • Ryanair Wallet is managed and operated by the Ryanair Group, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”).
  • These Terms of Use apply to the use of the Ryanair Wallet. The Ryanair General Terms & Conditions of Carriage also apply.
  • Ryanair Wallet is accessible online through your myRyanair account.
  • Any refund requested for a flight disruption will be deposited to the Ryanair Wallet linked to the myRyanair account used to make the booking to which the refund relates.
  • You can opt to withdraw your refund from the Ryanair Wallet of the myRyanair account used to make the booking or use the Ryanair Wallet balance to book a new flight on the Ryanair website or App via the myRyanair account used to make the booking. If you are unable to access the myRyanair account used to make the booking please contact us here.
  • If you don't use the full value of your refund at once, you can use the Ryanair Wallet balance for future transactions or withdraw your remaining balance.
  • Withdrawals requested via the Ryanair Wallet will be processed within 5 working days to the original form of payment used to make the booking.
  • Withdrawals can only be made by the registered holder of the Ryanair Wallet.
  • Ryanair Wallet balance can be used to pay for flights, seats, priority, checked bags, fast track, baby equipment, music equipment, sports equipment, travel insurance and associated taxes, fees and charges (not car hire, transfers or hotel bookings) on the Ryanair website or App. Simply select “Wallet” as the preferred payment method.
  • If the total price of the transaction exceeds the total value of the Ryanair Wallet, any price difference can be paid with by credit/debit card or with PayPal.
  • Any balance available in the Ryanair Wallet can only be withdrawn in the currency of issue.
  • Any refund deposited to the Ryanair Wallet for non-subsidised flight tickets may not be used to buy Spanish subsidised flight tickets.
  • Ryanair reserves the right to withdraw or amend these Terms of Use at its reasonable discretion. Ryanair will notify customers of any changes in writing.
  • The Instalment Payment is managed by the Ryanair Group, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”).
  • These terms and conditions apply to Instalment Payment. The Ryanair Group General Terms & Conditions of Carriage also apply.
  • Instalment Payment is available to individuals making Family Plus bookings (hereinafter “booking”) at least 45 days before the date of departure.
  • Instalment Payment is not available where any third-party services (e.g. accommodation, events, activities, airport transfer, airport parking, car hire or travel insurance) are included on a booking (airport fast track services excluded).
  • Ryanair vouchers or gift cards will not be accepted to pay the instalment and any balance due.
  • An instalment of 50% of the total cost of the booking is charged at the time of booking in order to hold the fares and you can pay the balance up to 40 days before the date of departure. If the total cost of the booking cannot be split evenly, the instalment will be rounded up to the nearest cent.
  • Instalment Payment does not entitle you to travel unless and until the balance of the total cost of the booking is paid. The instalment paid will be offset against the total cost of the booking.
  • You can access or make changes to your booking, including to add third party services once you have paid the balance of the total cost of the booking in accordance with these terms and conditions.
  • If you do not pay the balance of the total cost of the booking at least 40 days before the date of departure, your booking will be cancelled and the instalment you paid will be refunded as a credit to the Wallet section of your myRyanair Account. You may use your Wallet credit to make any other Ryanair flight booking within 12 months of the issuance date. Your Wallet credit cannot be exchanged for cash.
  • If your flight(s) is cancelled or rescheduled after you have paid the instalment but before you have paid the balance of the total cost of your booking, you may opt to receive the instalment amount back to your payment card via the Wallet section of your myRyanair Account. If you wish to change your flight(s) you must first complete payment of your reservation by paying the balance of the total cost of your booking.
  • Ryanair reserves the right to withdraw or amend these terms and conditions for valid reason including but not limited to changes in law and / or Ryanair’s policy. Ryanair will give affected customers reasonable notice of any changes in writing.
  • Travel Vouchers are issued by the Ryanair Group, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”).
    These Terms of Use apply to the use of the Ryanair Travel Vouchers. The Ryanair General Terms & Conditions of Carriage apply.
  • Travel Vouchers are valid for 12 months after the issue date and can be extended once. You can check the validity period in the latest email from us containing your individual Voucher.
  • Travel vouchers can be redeemed for cash at any time.
  • Travel Vouchers can only be redeemed in the currency of issue.
  • Travel Vouchers can only be redeemed by the recipient of the voucher.
    If the total flight price exceeds the value of the Travel Voucher(s) used to pay for the booking, any price difference can be paid with by credit/debit card or with PayPal.
  • If you don't use all of your voucher balance at one time, you can use your voucher code for future transactions.
  • Travel Vouchers can be used as payment for flights, seats, priority, checked bags, fast track, baby equipment, music equipment, sports equipment, travel insurance and associated taxes, fees and charges (not car hire, transfers or hotel bookings).
  • Passenger name changes are not permitted if a booking has been paid for using a Travel Voucher.
  • Travel vouchers for non-subsidized flight tickets may not be redeemed against Spanish subsidized flight tickets. 
  • Ryanair reserves the right to withdraw or amend these Terms of Use at its reasonable discretion. Ryanair will notify customers of any changes in writing.
  • Reimbursement Vouchers are issued by the Ryanair Group, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”).
  • These Terms and Conditions apply to the use of the Ryanair Reimbursement Vouchers. The Ryanair General Terms & Conditions of Carriage apply.
  • Reimbursement Vouchers are in a full and final settlement of your claim for reimbursement under EU Regulation 261/2004.
  • Reimbursement Vouchers are valid for 12 months after the issue date and they can be redeemed within that time on our site.
  • Reimbursement Vouchers can only be redeemed in the currency of issue.
  • Reimbursement Vouchers can only be redeemed by the recipient of the voucher.
  • Vouchers must be redeemed via the myRyanair account used to make the original booking.
  • If the total flight price exceeds the value of the Reimbursement Voucher(s) used to pay for the booking, any price difference can be paid with by credit/debit card or with PayPal.
  • If you don't use all of your voucher balance at one time, you can use your voucher code for future transactions.
  • Reimbursement Vouchers can be used as payment for flights, seats, priority, checked bags, fast track, baby equipment, music equipment, sports equipment, travel insurance and associated taxes, fees and charges (not car hire, transfers or hotel bookings).
  • Passenger name changes are not permitted if a booking has been paid for using a Reimbursement Voucher.
  • Reimbursement Vouchers for non-subsidized flight tickets may not be redeemed against Spanish subsidized flight tickets.
  • Ryanair reserves the right to withdraw or amend these Terms and Conditions at its reasonable discretion. Ryanair will notify customers of any changes in writing.