Making a Name Change

We allow name changes on all bookings.

  • Full name changes can be made online, contact us or at the airport up to 2 hours before scheduled departure subject to a fee, see our Table of Fees. The fee will be higher if you contact and changes will be made through our Customer Service Team.
  • Changes must be made to all the flights in your booking;
  • Minor name changes can also be made free of charge to correct any unintentional errors.
  • First or Last Name changes can be applied free of charge within 48 hours of booking (fees apply after 48-hours)
  • Up to three characters per name can be changed free of charge up to 48 hours before scheduled departure.

We do not require middle names or second/double-barrelled surnames for flight bookings.

We allow name changes on all bookings.

  • Full name changes can be made online, contact us or at the airport up to 2 hours before scheduled departure subject to a fee, see our Table of Fees. The fee will be higher if you contact and changes will be made through our Customer Service Team.
  • Changes must be made to all the flights in your booking;
  • Minor name changes can also be made free of charge to correct any unintentional errors.
  • First or Last Name changes can be applied free of charge within 48 hours of booking (fees apply after 48-hours)
  • Up to three characters per name can be changed free of charge up to 48 hours before scheduled departure.

We do not require middle names or second/double-barrelled surnames for flight bookings.

Yes. If you booked your flight using your maiden/married name, and you update your name in the passport before the date of travel, we will make the name change on your booking for you free of charge. You’ll need to have proof (copy of your marriage cert). Please contact us on chat on our website to make this change.

Yes. However, you will have to pay our name change fee. You may not change the name if one of the flights has already departed. See our Table of Fees.

Yes. However, you will need to contact us to get unchecked from your flight. 
Then, you can make the change online or through the app.  

If you received an error/payment declined alert when making name changes online, the change may not have been processed correctly and may need to be done again. You might need to use another form of payment or contact us.