Insurance

To request an insurance “no show” letter for your unused flight(s) please contact us using our online chat service. Alternatively, you can speak to an agent at our call center.

To request an insurance “no show” letter for your unused flight(s) please contact us using our online chat service. Alternatively, you can speak to an agent at our call center.

For a flight delay or cancellation, you may request an insurance letter in PDF format. Contact us to request it. This will be sent to the email address you provided to us when you made your booking.