Terms & Conditions

Ryanair is the contracting party and the General Terms & Conditions of Carriage of Ryanair apply in relation to any flights operated with the Ryanair airline code (‘FR’). 

Ryanair UK is the contracting party and the General Terms & Conditions of Carriage of Ryanair UK apply in relation to any flights operated with the Ryanair UK airline code (‘RK’). 

Ryanair Sun (Buzz) is the contracting party and the General Terms & Conditions of Carriage of Ryanair Sun (Buzz) apply in relation to any flights operated with the Ryanair Sun (Buzz) airline code (‘RR’). 

Malta Air is the contracting party and the General Terms & Conditions of Carriage of Malta Air apply in relation to any flights operated with the Malta Air airline code (‘AL’). 

  • Ryanair Wallet is managed and operated by the Ryanair Group, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”).
  • These Terms of Use apply to the use of the Ryanair Wallet. The Ryanair General Terms & Conditions of Carriage also apply.
  • Ryanair Wallet is accessible online through your myRyanair account.
  • Any refund requested for a flight disruption will be deposited to the Ryanair Wallet linked to the myRyanair account used to make the booking to which the refund relates.
  • You can opt to withdraw your refund from the Ryanair Wallet of the myRyanair account used to make the booking or use the Ryanair Wallet balance to book a new flight on the Ryanair website or App via the myRyanair account used to make the booking. If you are unable to access the myRyanair account used to make the booking please contact us here.
  • If you don't use the full value of your refund at once, you can use the Ryanair Wallet balance for future transactions or withdraw your remaining balance.
  • Withdrawals requested via the Ryanair Wallet will be processed within 5 working days to the original form of payment used to make the booking.
  • Withdrawals can only be made by the registered holder of the Ryanair Wallet.
  • Ryanair Wallet balance can be used to pay for flights, seats, priority, checked bags, fast track, baby equipment, music equipment, sports equipment, travel insurance and associated taxes, fees and charges (not car hire, transfers or hotel bookings) on the Ryanair website or App. Simply select “Wallet” as the preferred payment method.
  • If the total price of the transaction exceeds the total value of the Ryanair Wallet, any price difference can be paid with by credit/debit card or with PayPal.
  • Any balance available in the Ryanair Wallet can only be withdrawn in the currency of issue.
  • Any refund deposited to the Ryanair Wallet for non-subsidised flight tickets may not be used to buy Spanish subsidised flight tickets.
  • Ryanair reserves the right to withdraw or amend these Terms of Use at its reasonable discretion. Ryanair will notify customers of any changes in writing.
  • The Instalment Payment is managed by the Ryanair Group, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”).
  • These terms and conditions apply to Instalment Payment. The Ryanair Group General Terms & Conditions of Carriage also apply.
  • Instalment Payment is available to individuals making Family Plus bookings (hereinafter “booking”) at least 45 days before the date of departure.
  • Instalment Payment is not available where any third-party services (e.g. accommodation, events, activities, airport transfer, airport parking, car hire or travel insurance) are included on a booking (airport fast track services excluded).
  • Ryanair vouchers or gift cards will not be accepted to pay the instalment and any balance due.
  • An instalment of 50% of the total cost of the booking is charged at the time of booking in order to hold the fares and you can pay the balance up to 40 days before the date of departure. If the total cost of the booking cannot be split evenly, the instalment will be rounded up to the nearest cent.
  • Instalment Payment does not entitle you to travel unless and until the balance of the total cost of the booking is paid. The instalment paid will be offset against the total cost of the booking.
  • You can access or make changes to your booking, including to add third party services once you have paid the balance of the total cost of the booking in accordance with these terms and conditions.
  • If you do not pay the balance of the total cost of the booking at least 40 days before the date of departure, your booking will be cancelled and the instalment you paid will be refunded as a credit to the Wallet section of your myRyanair Account. You may use your Wallet credit to make any other Ryanair flight booking within 12 months of the issuance date. Your Wallet credit cannot be exchanged for cash.
  • If your flight(s) is cancelled or rescheduled after you have paid the instalment but before you have paid the balance of the total cost of your booking, you may opt to receive the instalment amount back to your payment card via the Wallet section of your myRyanair Account. If you wish to change your flight(s) you must first complete payment of your reservation by paying the balance of the total cost of your booking.
  • Ryanair reserves the right to withdraw or amend these terms and conditions for valid reason including but not limited to changes in law and / or Ryanair’s policy. Ryanair will give affected customers reasonable notice of any changes in writing.
  • Travel Vouchers are issued by the Ryanair Group, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”).
    These Terms of Use apply to the use of the Ryanair Travel Vouchers. The Ryanair General Terms & Conditions of Carriage apply.
  • Travel Vouchers are valid for 12 months after the issue date and can be extended once. You can check the validity period in the latest email from us containing your individual Voucher.
  • Travel vouchers can be redeemed for cash at any time.
  • Travel Vouchers can only be redeemed in the currency of issue.
  • Travel Vouchers can only be redeemed by the recipient of the voucher.
    If the total flight price exceeds the value of the Travel Voucher(s) used to pay for the booking, any price difference can be paid with by credit/debit card or with PayPal.
  • If you don't use all of your voucher balance at one time, you can use your voucher code for future transactions.
  • Travel Vouchers can be used as payment for flights, seats, priority, checked bags, fast track, baby equipment, music equipment, sports equipment, travel insurance and associated taxes, fees and charges (not car hire, transfers or hotel bookings).
  • Passenger name changes are not permitted if a booking has been paid for using a Travel Voucher.
  • Travel vouchers for non-subsidized flight tickets may not be redeemed against Spanish subsidized flight tickets. 
  • Ryanair reserves the right to withdraw or amend these Terms of Use at its reasonable discretion. Ryanair will notify customers of any changes in writing.
  • Reimbursement Vouchers are issued by the Ryanair Group, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”).
  • These Terms and Conditions apply to the use of the Ryanair Reimbursement Vouchers. The Ryanair General Terms & Conditions of Carriage apply.
  • Reimbursement Vouchers are in a full and final settlement of your claim for reimbursement under EU Regulation 261/2004.
  • Reimbursement Vouchers are valid for 12 months after the issue date and they can be redeemed within that time on our site.
  • Reimbursement Vouchers can only be redeemed in the currency of issue.
  • Reimbursement Vouchers can only be redeemed by the recipient of the voucher.
  • Vouchers must be redeemed via the myRyanair account used to make the original booking.
  • If the total flight price exceeds the value of the Reimbursement Voucher(s) used to pay for the booking, any price difference can be paid with by credit/debit card or with PayPal.
  • If you don't use all of your voucher balance at one time, you can use your voucher code for future transactions.
  • Reimbursement Vouchers can be used as payment for flights, seats, priority, checked bags, fast track, baby equipment, music equipment, sports equipment, travel insurance and associated taxes, fees and charges (not car hire, transfers or hotel bookings).
  • Passenger name changes are not permitted if a booking has been paid for using a Reimbursement Voucher.
  • Reimbursement Vouchers for non-subsidized flight tickets may not be redeemed against Spanish subsidized flight tickets.
  • Ryanair reserves the right to withdraw or amend these Terms and Conditions at its reasonable discretion. Ryanair will notify customers of any changes in writing.
  • The Erasmus Partnership is offered by the Ryanair Group, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”).
  • Offer will apply to travel between 1 September and 15 June. Tickets must be booked at least 28 days before the date of travel;
  • The 10% discount is available for 4 single international flights per year (or 2 return flights);
  • The offer includes free check-in luggage up to 20KG per flight;
  • Students must hold a valid ESNcard to avail of the discount;  
  • Students may be denied boarding if they fail to produce, when required, the ESNcard used to make the booking;
  • Students consent to Ryanair passing their information to ESNcard for verification purposes;

The Erasmus Partnership offer does not apply to the following:

  • Flights from 16 June to 31 August inclusive;
  • Domestic flights;
  • Regular, Plus, and Flexi Plus Fares;
  • Connecting flights;
  • 3rd party flights;
  • The Erasmus Offer is not available for bookings made on the mobile applications (iOS, Android);
  • Fees listed in Ryanair’s GTCCs or Ryanair’s other ancillary services. Ryanair GTCCs and Fees apply.
  • Gift Cards are issued by the Ryanair Group, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”).
  • Gift Cards are non-refundable and cannot be exchanged for cash. Gift Cards can be redeemed on Ryanair.com or via the app.
  • Gift Cards may be issued in digital or physical format.
  • Gift Cards are valid for 5 years from the Card issue date. The card code is valid until fully redeemed within the expiry date.
  • If you don't use all of your Gift Card balance at one time, you can use your Gift Card code for future transactions within the expiry date.
  • A €2/£2 (or local currency equivalent) admin fee applies to Digital Gift Cards. A €5/£5 admin and delivery fee apply to Physical Gift Cards. This fee is waived for purchases exceeding €/£100.
  • Gift Cards are issued according to the denomination selected at the time of purchase. The denominations go from £/€25 to £/€1,000 or local currency equivalent. The maximum purchasable amount per transaction is £/€1,000 or local currency equivalent.
  • Gift Cards can only be redeemed in the currency of issue.
  • The recipient may redeem the Card notwithstanding a difference between the recipient’s name as it appears on the Gift Card, and as it appears on the recipient’s passport, driving licence, or any other form of personal identification. While name changes are not permitted on Gift Cards, we will correct minor spelling mistakes, as long as we reasonably believe you are correcting a mistake and not trying to change the recipient’s name to someone else.
  • The Gift Card recipient can be aged 2 years or over. However, recipients who redeem a Gift Card under the age of 16 must always travel accompanied by an adult, in compliance with Ryanair’s General Terms and Conditions of Carriage.
  • A maximum of 4 Gift Cards can be used per booking. If the total flight price exceeds the value of the Gift Card(s) used to pay for the booking, any price difference can be paid by normal payment methods.
  • Gift Cards can be used as payment for flights, seats, priority, checked bags, fast track, baby equipment, music equipment, sports equipment, travel insurance and associated taxes, fees and charges at the time of booking only. Car hire, transfers or hotel bookings are not included and shall be paid separately using a method other than Gift Cards.
  • Up to 10 gift cards can be purchased in one transaction. Please note that for multiple gift card purchases, all gift cards must have the same theme, message and sender. Recipients' names and email/addresses will be the only details to change.
  • If the estimated delivery period (Email and Post) of the Physical Gift Card has elapsed and a customer has not received their Gift Card, they will be eligible for a replacement Gift Card if the card has not been redeemed, and may request one by contacting Customer Service.
  • Physical Gift Cards can be posted to some European countries only. To find a full list of countries we post to and estimated delivery times please click here.
  • Physical Gift Cards are currently only available in English and Italian languages. If you order a Ryanair Gift Card in any of our other markets, you will receive an English version, but you can use any language to customize your message on the Gift Card.

Group Booking Information

Min Group

15 (no max)

Quote

Quote valid for 5 days, subject to fare, seat, flight availability

Payment

100% at time of booking.

Names

50% of names due halfway between booking date & outbound departure date

 

Balance due 14 days in advance of outbound departure date

 

Name changes once submitted or within 14 days of outbound departure €50/£50 per person per sector

Optional extras

Normal rules apply

Date/Route changes

Normal rules apply

The Rooms Flight Credit initiative allows myRyanair customers to earn Flight Credit worth 5% of the value of any Rooms accommodation booking made via their myRyanair account and redeem that Flight Credit against a Ryanair international flight booking.

To participate, customers must adhere to the following terms:

  • The Flight Credit initiative is offered by Ryanair DAC, company number 104547, having its registered office at Ryanair Dublin Office, Airside Business Park, Swords, Ireland (“Ryanair”).
  • Participants must be aged 16 years or over and hold a valid myRyanair account.
  • All customers who complete a Rooms booking through their myRyanair account are eligible to earn Flight Credit worth 5% of the value of each Rooms booking.
  • Flight Credit can only be earned on accommodation bookings completed after the Flight Credit offer has gone live on Ryanair’s website.
  • Flight Credit will be added automatically to the myRyanair customer account within 7-10 working days of checking out from the booked accommodation for which the Flight Credit was earned.
  • Rooms accommodations are provided by independent suppliers in accordance with their own terms and conditions. We are not responsible for the correct performance or otherwise of these third-party suppliers. If you or the third-party supplier cancels or amends the original accommodation booking, the Flight Credit you earned with respect to this booking will become void.
  • The maximum Flight Credit a myRyanair customer can accrue is €500 per transaction. Flight Credit exceeding this amount will not be awarded.
  • The maximum amount of Flight Credit a customer can earn in a calendar year is €1,000.
  • Where a flight ticket is reimbursed under Regulation EC 261/2004 or Article 10 of Ryanair’s General Terms & Conditions of Carriage, the Flight Credit used to pay for the reimbursed flight ticket shall be credited back to the customer’s myRyanair account.
  • Flight Credit will be awarded in Euro. Where applicable, Ryanair will apply Flight Credit to flight bookings completed in other currencies accepted on Ryanair.com using the Reuters (or RCB) prevailing daily rate. Flight Credit can only be earned on currencies that are accepted on Ryanair.com. If your Rooms accommodation booking is completed in a currency which is not accepted on Ryanair.com, it will not be converted to Flight Credit and be forfeited. 
  • Flight Credit will be available to redeem for 180 days from the date Flight Credit is credited or refunded to a customer’s myRyanair account. Flight Credit not redeemed within this time will be forfeited.
  • Flight Credit can only be redeemed against all, or part of the Value Fare of a Ryanair international flight booking made on the Ryanair website.  Flight Credit on Regular, Plus, Flexi Plus and Family Plus Fares will, therefore, be redeemed only up to the amount corresponding to the Value Fare.
  • Flight Credit can not be redeemed on Ryanair domestic flight bookings, Ryanair Holidays bookings, Ryanair ancillary products and / or services (e.g., checked baggage, flight change, priority boarding, credit card payment), or Ryanair partner products (e.g., parking and car hire) booked on Ryanair’s website.
  • Flight Credit and gift vouchers may not be redeemed on the same flight booking.
  • Flight Credit cannot be redeemed against infant bookings.
  • Flight Credit cannot be redeemed against fares subject to Spanish Resident and Large Family Discounts.
  • Flight Credit is non-transferable and has no cash value. Ryanair will not be liable for loss or damage resulting from errors with data systems or similar, whether caused by Ryanair, its partners or their subcontractors, associated with Flight Credit.
  • Ryanair shall have no responsibility for tax obligations due by customers in connection with Flight Credit.
  • Ryanair reserves the right to withdraw or amend the Flight Credit offer without notice at its reasonable discretion. Ryanair will publish changes to Flight Credit on the Ryanair website and may, at its sole reasonable discretion, suspend, amend or terminate the Flight Credit offer or a customer’s entitlement to Flight Credit without notice.
  • Except as otherwise provided by applicable law, these Terms & Conditions shall be governed by and interpreted in accordance with the laws of England. Any dispute arising out of or in connection with these Terms & Conditions shall be subject to the jurisdiction of the English Courts.
  • Customers who booked accommodation through Rooms before April 4th, 2019, will have 10% Flight Credit applied as per T&Cs at the time of purchase
  • For a limited time only, myRyanair customers who book a room in Palma, Rome, Malta, Valencia or Dublin are eligible to earn Flight Credit worth 10% of the value of each Rooms booking. Subject to availability.

Valid from 4th April 2019

  • Settlement Vouchers are issued by Ryanair DAC, Ryanair Dublin Office, Airside Business Park, Swords, Ireland (hereinafter “Ryanair”).
  • These Terms and Conditions apply to the use of the Settlement Voucher. The Ryanair General Terms & Conditions of Carriage.
  • Settlement Vouchers are valid for 4 years from the date of issuance and can either be redeemed within that time to purchase Ryanair flights, or, after the expiry of 12 months from the date of issuance, be encashed (see below).
  • Settlement Vouchers are issued in full and final settlement of any and all claims under Article 7 of EU Regulation 261/2004 passengers may have against Ryanair in relation to the original booking. By joining the settlement scheme, all passengers concerned therefore waive any right to compensation against Ryanair under the EU Regulation 261/2004 or any national provision in respect of the flights cancelled or delayed on 25 July, 26 July, 10 August and 28 September 2018, and undertake to withdraw any pending proceedings in this respect, if any.
  • Settlement Vouchers cannot be encashed until the expiry of 12 months from the date of issuance. On the expiry of 12 months Settlement Vouchers can be encashed here.
  • Settlement Vouchers can only be redeemed in the currency of issue.
  • Settlement Vouchers are transferable (in all or in part) between passengers on the original booking only.
  • If the total flight price exceeds the value of the Settlement Voucher(s) used to pay for the booking, any price difference can be paid with by credit/debit card or with PayPal.
  • If you do not use all of your Settlement Voucher at one time, you can use the balance of your Settlement Voucher for future transactions.
  • Settlement Vouchers can be used as payment for flights, seats, priority, checked bags, fast track, baby equipment, music equipment, sports equipment, travel insurance and associated taxes, fees and charges (not car hire, transfers or hotel bookings).
  • When a booking has been paid for using a Settlement Voucher, this booking cannot be transferred anymore (no passenger name changes).